Teenagers are falling in love with chatbots. Young people are reporting epidemic levels of loneliness, and some are turning ...

Musk's xAI claims its chatbot outperforms other AI models in assertions that have not been independently verified.

Artificial intelligence has revolutionized customer service and business automation, making AI chatbots an essential tool for modern businesses. In 2025, companies are leveraging advanced chatbot ...

Emotional intelligence has long been recognized as a fundamental aspect of effective customer service. Human agents rely on empathy and tone modulation to build trust, manage frustration, and enhance ...

Bret Taylor, CEO of Serra and chairman of OpenAI, says AI agents will one day be the entire customer experience ...

This new wave of threat, known as Voice Channel AI Disruption (VCAD), is an advanced AI-driven attack that doesn’t rely on ...

Avon HMO, a leading health management organisation, has announced the launch of its AI-powered chatbot, Ava, designed to ...

I remember when I saw my first iPhone. One of my college friends had bought the device and was gleefully showing it to ...

Suppose an AI assistant fails to answer a question about current events or provides outdated information in a critical situation. This scenario, while increasingly rare, reflects the importance of ...

When done safely and securely, automated inbound engagement can provide significant benefits for pharmaceutical companies.

It’s quite possible business applications may begin to collapse in the agentic AI era. If you consider the core foundation of ...

Chinese internet search giant Baidu will make its advanced AI chatbot services free, as competition heats up among global ...