Modern customer service blends technology and human expertise. Digital tools handle routine tasks efficiently, while human representatives address complex issues with empathy. Companies integrating AI ...

The criminal trial against fintech startup founder Charlie Javice began on Friday, with lawyers laying out their opening ...

ARTIFICIAL intelligence (AI) powerhouse OpenAI has seen its weekly active users jump 33 per cent to 400 million since ...

Artificial intelligence powerhouse OpenAI has seen its weekly active users jump 33 percent to 400 million since December, the company said on Thursday. The San Francisco-based creator of ChatGPT also ...

Career Dreamer uses Gemini to suggest your next move and assists in drafting cover letters, resumes, and interview talking ...

ClinicalWorks®, the largest ambulatory cloud EHR, today announced that HealthWorks for Northern Virginia is successfully utilizing Sunoh.ai and eClinicalWorks AI-powered solutions to streamline ...

Elon Musk revealed his new chatbot, Grok 3, on Monday. Maria Curi, tech policy reporter for Axios, joined CBS News to discuss ...

A senior Elon Musk staffer created a custom AI chatbot that's supposed to help DOGE "eliminate" government waste.

Self-driving entrepreneur James Peng has hit billionaire status after the rally in Chinese tech firms buoyed stock in his ...

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AI companions offering artificial intimacy are on the rise, but experts warn of mounting emotional dependence.