Virgin Money has apologized to a customer who was scolded by one of the bank’s chatbots after it appeared to confuse its own company’s name for an insult. In a LinkedIn post published last ...

Financial services company Virgin Money was forced to apologize after its AI-powered chatbot threatened to cut off bank customers who use the word "virgin." This is a representational image.

Nvidia — whose market cap dropped by $600 billion in a single day on the emergence of the Chinese AI chatbot DeepSeek — is ...

“Rest assured, we are working on it,” the bank said. “This specific chatbot is one that had been scheduled for improvements which will be coming soon to customers.” The bank declined to comment beyond ...

The country’s biggest bank has entered a five-year collaboration with Amazon Web Services (AWS), which it said marks the next step in its journey to become tomorrow's bank today for customers. CBA ...