As voice technologies evolve, their success will ultimately depend on their responsible and innovative implementation.

Gallup, in a study with Telescope, revealed that nearly all Americans use at least one AI-enabled product weekly. The study also disclosed that two-thirds (64%) of Americans don’t realize that they ...

DTDC Express introduces DIVA 2.0, an AI-powered virtual assistant for customer support, available in 17 regional Indian ...

We recently published a list of 10 AI Stocks Making Waves on Wall Street. In this article, we are going to take a look at ...

E-commerce giant Amazon is reportedly facing challenges with its upgraded AI assistant due to technical glitches that are ...

The use of AI meeting assistants — bots that record and transcribe audio on virtual meeting platforms — will be prohibited at ...

Microsoft invested around $14 billion in ChatGPT creator OpenAI since 2019, and it used some of the start-up's latest models to create its Copilot virtual assistant. Microsoft embedded Copilot into ...

Amazon delayed the release of its Alexa upgrade again after testing flagged problems with incorrect responses.

BBVA has revamped its personal virtual assistant, adding AI-powered account and card management features.

Blue now has enhanced abilities to interact with customers using natural language, provide tailored information on their ...

Concerns over accuracy leads to another delay for the souped-up virtual assistant — but the launch showcase will still go ahead.

From AI-powered chatbots to advanced voice assistants, this technology is reshaping customer engagement, making it faster, ...